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We’re an NBA team first and foremost, but we’re also rapidly expanding into gaming, dining, retail, film, music and other live entertainment experiences. One reason we’ve been so confident adding ...

This test will help you determine the maximum number of simultaneous RingCentral VoIP calls that can be supported on your broadband connection. For best results, please run this test when the ...

Join more than 500,000 companies that use RingCentral as the voice of their business to enable easy and reliable customer communications powered by AI. Create a 24/7 digital concierge that answers ...

Cut costs and consolidate tech by streamlining your video & event experiences with RingCentral. Simplify meeting workflows with AI-powered notes, translated transcripts, smart invites, and more. Ultra ...

As a manager of a small business, your resources are limited. You can’t justify hiring a whole sales team and often are doing a large chunk of your company’s sales—if not all of them—on your own.

It’s no secret that call centers are concerned with metrics and performance. Reps have to be fast at not only picking up the phone and responding to customers, but also solving those issues—sometimes, ...

Meeting fatigue (or meeting overload) isn’t new to the workplace, but remote and hybrid work have made it a lot harder to avoid. With a hybrid workforce, many leaders think that they need more ...

What does good customer service look like? You probably know when you’ve experienced it, and you certainly know when you’ve experienced bad customer service, but for a small business with a small ...

As a call centre representative or manager, chances are you probably receive an angry phone call at least once a day. It could be an irate caller complaining about a bill. Or even an angry caller ...

This year has truly been the year of the video meeting. When it comes to work from anywhere, there’s no better way to communicate and collaborate than seeing colleagues face-to-face. Of course, video ...

“Startup” is often treated as a catch-all buzzword among businesses. But despite popular belief, the term isn’t just reserved for scrappy tech companies in Silicon Valley. So, what constitutes a ...