Barry will be replaced by another executive at the company, Chief Customer, Product and Fulfillment Officer Jason Bonfig.

If it feels like customers are harder to win over right now, it’s because they are. Across categories and price points, we ...

As agentic AI commerce continues its hockey stick growth into 2026 by consumer and business users, retailers that have an ...

For Constant Contact’s latest Small Business Now report, we surveyed more than 1,500 small business owners to understand ...

For years, the marketing industry has been nudged toward a narrative of convergence: that influencer marketing and affiliate ...

Staples announced Tuesday a strategic partnership bringing Party City inside more than 700 Staples locations nationwide and on Staples.com.

Brands that sustain subscription growth usually keep a steady message across the full journey. The reason a customer signs up ...

For years, speed helped build customer loyalty. Brands could keep up with consumer expectations while rewarding customers ...

Apple said on Monday that John Ternus is succeeding Tim Cook as CEO, with Cook assuming the role of executive chairman on ...

With consumer interest in device trade-ins growing, now is the time for retailers to examine how they structure and market ...

Inventory data has quietly become the most important customer experience (CX) system in modern retail, and the foundation of ...

A continuous experience doesn’t require the store to replicate e-commerce. It requires extending digital intelligence into ...